Seker

The Challenge

As an innovative company with over 1,500 active users, Seker provides its clients with a cloud-based funeral management software system. From a fully comprehensive management service to logistics and fleet management, Seker is the go-to platform for hundreds of funeral directors.  

While Seker had been working with other payment providers, the company was looking to expand its offering and give its merchants more choice of channels when taking payments. They’d also been asked to add Blink Payment as an additional integration to their platform by an existing client!

Amy Pullinger, product manager at Seker, and Inga Burjaka, one of Seker’s product specialists, were looking for a provider that ticked all the boxes: “After initial research, we found that Blink Payment offered competitive pricing and several payment channels that we weren’t able to currently offer.”

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The Solution

The team at Seker quickly realised that Blink Payment’s approach aligned with their needs, in the breadth of payment technology offered. “Your collaborative and client-focused attitude assured us that you wouldn’t only meet our current needs but also support our future requirements.”

Partnering with us meant that Seker could offer merchants a direct integration with the Blink Payment platform and their eFD software platform. This enabled merchants to securely and quickly take payments, without any changes or disruption to their own internal processes, which was key.  

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The Outcome

Since synchronising its systems with Blink Payment, Seker’s clients have reported higher levels of satisfaction. In particular, the improvements have been in:

- Operational efficiency – as payments have been enabled across more channels

- There have been far less payment-related queries

Amy explained how our innovative approach blends perfectly with Seker’s eFD platform: “This integration supports scalability, allowing businesses to grow and adapt to changing market needs, all while enjoying the reliability and innovation the Blink Payment brings.”

The combination of Blink Payment’s user-friendly platform, payment links and other features, like the virtual terminal, have provided Seker’s clients with even more benefits than they’d expected. Our platform has also helped Seker’s clients with detailed reporting, fast reconciliation, and a wider choice of payment options.  

For Amy, it was crucial to find an innovative platform that was committed to constant improvement, with a focus on technological advancement.

“We’ve been impressed by Blink Payment’s reliable and secure service, modern technology, innovative features, and great customer support. Our partnership has truly delivered greater value to our clients.” – Amy Pullinger, Product Manager at Seker Tech Ltd.

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