Doors4Security Ltd

The Challenge

Doors4Security Limited, a trusted supplier of premium steel security and fire doors since 2001, found themselves at a crossroads with their payment processing needs. Based in Congleton, Cheshire, this well-established company provides high-quality security doors to customers across the UK and globally. However, their existing payment provider was falling short of expectations. While the initial decision to move away was driven by cost-saving efforts, it quickly became clear that the company needed more flexibility and features to match their growing business too.

Timing is everything. One of our sales experts connected with Alex Shatwell, Commercial Manager at Doors4Security Ltd at the perfect moment, offering a tailored demo of the Blink Payment platform that highlighted the power of our advanced features, including website integration. Impressed by both the technology and the dedicated support provided, Alex and his team made the switch.

The Solution

Doors4Security Ltd opted for a versatile payment solution that included website integration, virtual terminal (VT), and payment links. This flexible setup allows the company to process 70% of transactions via their website, while the remaining 30% is handled through the VT and payment links, which are especially useful for customers who may have security concerns, preferring not to share card details over the phone.

The Blink Payment solution offered more than just technical advantages – it brought real value. Doors4Security Ltd appreciated the enhanced features, streamlined reporting, and ease of reconciliation, all at a lower cost than their previous provider. Our platform provided the flexibility to choose from multiple payment options, ensuring a smoother customer experience.

The Outcome

Since working with Blink Payment, Doors4Security Ltd has witnessed a noticeable improvement in their payment processes – their finance and accounts team now save an estimated two hours per week, thanks to our superior reporting and reconciliation system. This efficiency increase freed up valuable time and contributed to the volume of sales processed, helping the business run smoothly.

With an average transaction value of £352.39, every step towards optimising cash flows has made a tangible impact on their bottom line. By switching to Blink Payment, Doors4Security Ltd is now more agile, efficient, and ready to meet the demands of their rapidly expanding business.

"Since working with Blink Payments, we’ve seen an upturn in sales processed and our payment process has become far more streamlined and efficient." - Alex Shatwell, Commercial Manager at Doors4Security Ltd.

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