DICEUS

‍Services:

• Custom core insurance platform development: We specialize in creating bespoke core platforms tailored to insurers' specific business operations and regulatory needs. These platforms encompass all back-office functions, including underwriting, policy management, claim processing, and risk management.
• Fadata's INSIS core insurance platform implementation. As a certified INSIS implementation partner, we offer end-to-end INSIS implementation, deployment, integration, and support services. INSIS is a cloud-ready platform empowering insurers to automate operations across all major lines of business.
• Integration services. We develop middle layers and APIs to connect all sub-systems you need into a well-functioning mechanism. Insurers can optimise data flows and improve decision-making processes. The platforms we work with are MuleSoft, Informatica, AWS, Google Cloud, and MicroStrategy.
• CRM development. We create CRM systems from scratch, provide customisation and integration services, or implement out-of-the-box solutions. Both tailored and ready-made systems can be easily integrated with a core insurance platform and digital communication channels.
• Underwriting system development. We provide consulting, business analysis, and custom development for projects related to underwriting systems to help insurers optimise and automate underwriting processes. Our approach allows for implementing data analytics and AI to enhance decision-making.
• Billing and accounting software development. DICEUS delivers feature-rich billing and accounting software with automated billing, payment tracking, policy management, and financial reporting.
• Risk management software development. We build custom risk management software with real-time monitoring, data analytics, and reporting to support decision-making in insurance. Our solutions allow to analyse large volumes of data in real time as they can be integrated with external data sources.
• Claims management software development. DICEUS empowers insurance companies with tailor-made solutions to optimise claim processing, reduce errors, and improve CX. These solutions can be seamlessly integrated with existing software for real-time tracking and better performance.
• Agent portal development. We build customised insurance agent portals with the tools that agents need to manage policies, create quotes, view analytics, and close deals. These portals can be integrated with back-office software for automated workflows and improved operational efficiency.

Any specific Promotion:

We offer Vitaminise, a next-gen CX automation software suite and data platform for the insurance sector.

Vitaminise includes five key products: a mobile app, chatbot, web portal, embedded insurance widget, data warehouse and data analytics. Together, these tools enable self-service capabilities such as policy purchasing, claims submission, and appointment scheduling.

These products can be deployed individually or as part of an integrated omnichannel program. For quick results, we recommend starting with the mobile app or chatbot, which deliver immediate business value.

More about our Vitaminise products:

• Mobile app. Vitaminise Mobile App is an iOS and Android solution with features allowing users to buy policies online, file claims, schedule appointments with doctors, get instant telemedicine services, upload videos or images of damage, and track statuses, among many more. The app can be integrated with core insurance platforms, payment gateways, and open data portals.
• Chatbot. Vitaminise Chatbot is an LLM-powered conversational solution that understands context, recognises voice and written messages, and ensures personalised customer experience. It allows users to purchase a policy and file a claim by uploading the needed data and files (photos and videos).
• Web portal. Vitaminise Web Portal is a starting point for policyholders to communicate directly with an insurer online. It provides functionality for policy comparison, quoting, purchasing, claim reporting, and claim status tracking. The portal can be customised and integrated with a core insurance platform and open data portals.
• DWH and data analytics. Vitaminise DWH centralises data from various systems, enabling the ETL process (Extract, Transform, Load) to standardise and load data for analysis. It supports OLAP for analysing data by dimensions like policy types and claims frequency, and Data Marts for focused areas such as underwriting or claims management, while Data Lakes handle unstructured data. The warehouse stores historical data for trend analysis and integrates real-time data processing for up-to-date insights, such as fraud detection. By providing a Single Source of Truth (SSOT), it ensures consistent reporting and decision-making across the organisation, while analytics and reporting tools offer actionable insights for underwriting, claims, and customer management.
• Embedded insurance widget. Vitaminise Embedded Insurance Widget integrates insurance products directly into third-party platforms, allowing users to purchase coverage without leaving the site. This digital tool utilises API technology to provide real-time access to insurance offerings, enhancing the purchasing experience. It features a user-friendly interface that guides users through the insurance buying process, including quote generation, policy selection, and payment processing.